PRESS RELEASE: FACTS Services, Inc. becomes IBM Business Partner

Advanced Technologies for Expert Health Claims ManagementÔ

FOR IMMEDIATE RELEASE

FACTS Services, Inc. becomes IBM Business Partner

CORAL GABLES, FL, April 23, 2004 - FACTS Services, Inc. (FSI), a leading provider of healthcare payer software and service solutions, has completed the requirements and pre-requisites to become an IBM Business Partner and Solutions Provider. In addition, through a strategic alliance with one of IBM's leading distributors, Avnet Hall-Mark's - IBM division, FSI has become a reseller of IBM's xSeries and pSeries hardware servers and related services. These new partnerships expand the suite of products and services offered by FSI to both new and existing clients.

As an IBM Business Partner, FSI will combine the outstanding hardware solutions and service offerings from IBM and Avnet Hall-Mark's - IBM division with the proven reliability and stability of the FACTS System. With IBM's xSeries servers, FSI's clients will have unmatched availability and price/performance capabilities that help better manage the small to medium payer administrative environment. For the medium to large payer, IBM's pSeries servers provides a broad range of flexibility in server configurations to accommodate the most complex business models.

"Our partnership with IBM, and through our alliance with Avnet Hall-Mark's - IBM division, we are further enhancing our already robust product and services offering," says Jose A. Lopez, FSI Vice President, Sales & Marketing. "With support from the most prominent players in the business, FSI will achieve what so many healthcare payers are seeking - a "one-stop shop" for all of their information technology needs."

ABOUT AVNET HALL-MARK

Headquartered in Tempe, Arizona, Avnet Hall-Mark is an industry-leading, value-added distributor of enterprise servers, storage, software and services, marketing exclusively to the reseller channel. Through operations in the United States, Mexico and Canada, Avnet Hall-Mark provides solutions from industry-leading manufacturers including BMC Software, EMC, HP, IBM, Microsoft, Network Appliance, Oracle, StorageTek and VERITAS - driving growth for partners and manufacturers.

For more information about Avnet Hall-Mark, visit www.hallmark.avnet.com.

ABOUT FSI

FSI is a leading provider of fully automated and integrated, high performance software and hardware solutions for healthcare payers, specializing in claims processing, risk management, cost containment and managed care. All FACTS products are available in a turnkey or ASP model. FSI's integrated, best-in-class technologies include systems for automatic adjudication, HIPAA, EDI, Internet, IVR, and workflow. As a single source provider servicing the full spectrum of a company's health claims management needs, FSI also provides integrated hardware options, services, training and support.

For more information on the complete line of FACTS products and services, please contact the FSI Sales Department at (305) 284-7400, sales@factsservices.com, or visit www.factsservices.com.