PRESS RELEASE: FACTS Services, Inc. and National Care Network Partner

Advanced Technologies for Expert Health Claims ManagementÔ

FOR IMMEDIATE RELEASE

FACTS Services, Inc. and National Care Network Partner

CORAL GABLES, FL, March 23, 2004 – Responding to the growing need for improving healthcare savings, FACTS Services, Inc. (FSI), a leading provider of healthcare payer software and service solutions, has partnered with National Care Network (NCN) to deliver NCN’s comprehensive menu of cost management services specifically designed to minimize the out-of-network claims exposure for FSI’s clients.

With this partnership, FSI will provide fully automated health claim transaction processes within the FACTS System for electronic delivery to NCN’s technology center in Grapevine, Texas. This embedded solution will provide FACTS System users with a streamlined and integrated solution for identifying, routing, and processing out-of-network claims, while simultaneously offering NCN’s industry leading cost management services.

“FSI is committed to providing solutions that help its customers mitigate rising healthcare costs and operational challenges,” said Jose A. Lopez, FSI Vice President, Sales & Marketing. “This partnership delivers on that commitment by tightly integrating NCN’s cutting edge costs management services with the automated workflow of the FACTS System. This relationship brings substantial value to FSI clients and the healthcare payer market.”

“The partnership with FSI and their clients is another step in our quest to provide industry-leading, out-of-network, cost management services via an operationally efficient delivery model”, said Tim Cahill, NCN’s Senior Vice President of Business Development. “We are excited to have the opportunity to deliver our services to the payer market in conjunction with an organization such as FACTS Services, Inc.”

ABOUT NATIONAL CARE NETWORK (NCN)

NCN is privately owned healthcare cost management firm established in 1994 by two former medical claims experts. NCN is an industry leader in providing highly effective cost containment programs to all types of medical claims payers across the United States. NCN’s services consist of claims review and negotiation services, national and regional PPO networks, proprietary facility re-pricing methods, and various other pre-payment claims evaluation services that positively affect claims expense. Corporate offices are located in Grapevine, Texas with additional sales and service offices in Baltimore, Washington DC, Denver and Louisville, Kentucky.

For more information about NCN, visit www.nationalcarenetwork.com .

ABOUT FSI

FSI is a leading provider of fully automated and integrated, high performance software and hardware solutions for healthcare payers, specializing in claims processing, risk management, cost containment and managed care. All FACTS products are available in a turnkey or ASP model. FSI's integrated, best-in-class technologies include systems for automatic adjudication, HIPAA, EDI, Internet, IVR, and workflow. As a single source provider servicing the full spectrum of a company's health claims management needs, FSI also provides integrated hardware options, services, training and support.

For more information on the complete line of FACTS products and services, please contact the FSI Sales Department at (305) 284-7400, sales@factsservices.com, or visit www.factsservices.com.